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PSRŽ offers continuous support services to its clients and licensees. These support services are distributed through a number of channels:
In order to streamline the certification program PSRŽ provides CD ROM, DVD and web based CBT (Computer Based Training) modules that will provide a secure platform which can be used as a training aid for licensed subscribers their in- field certified instructors. CBT has proven an efficient and cost effective methodology to educate and train staff within Fortune 500 companies and Public entity organizations The interactive courses will support training through video, interactive feedback modules, and assessment testing.
By utilizing streaming web video off dedicated servers and local multimedia content on the CD ROMS and DVDs, PSRŽ can better reinforce the imprinting methodologies and re-apply the processes to new questions arising from client agencies which have undertaken the licensing process and now have in-house trainers. By providing a user friendly medium to help certified training officers reinforce the educational processes in which they have been trained to educate their employee population; PSRŽ can monitor and make adjustments and/or improve upon their safety performance while continuing to offer full support and value in loss containment and related cost reduction to clients and their employees.
In addition, PSRŽ maintains an extensive
FAQ (Frequently Asked Questions) section which will provide up to date
responses to current and recent inquiries as well as issues not included
in the CBT materials or that are are specific and most relevant to certain
industries or civil agencies. For those questions or issues that need
personalized or confidential responses, individualized support is provided.
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